![]() ![]() A customer just takes a screenshot of the required iOS device settings and it immediately uploads to the expert. The ability to share screenshots automatically.Rescue allows running several remote support sessions at a time. Increased productivity of the support service. ![]() It becomes possible to resolve issues faster as it’s not required to walk novice users through detailed technical procedures. Reduced costs as a result of reducing the time per incident and eliminating the need to send support specialists to the client site. ![]() The remote assistance benefits you gain with Rescue: Rescue will come in handy if you need to configure settings on a remote iOS device, take control of a system in order to solve a problem with hardware or show some features for customers remotely. This tool will allow you to resolve issues with iPhones and iPads over the web. LogMeIn Rescue is another popular software solution that can help you build your customer loyalty by providing remote support for Macs and iOS devices. HelpWire is a custom solution that can be easily adapted to virtually any platform or USB device. If you require to add some specific functionality so that the tool better fits your workflow, Electronic Team is ready to help you. This makes the process of remote iPhone diagnosing and repairing even more efficient. While being connected to a remote iOS device, the tech specialist can exchange video, audio, and text messages with the customer. If you want to adopt the concept within your business, there’s the possibility of white-labeling which means you’ll be able to deliver the solution under your company’s logo and name. The support service with remote access capability is a significant advantage that will allow you to outperform your competitors and up your market share. HelpWire deploys advanced traffic encryption meant to reliably protect all customer data while redirecting their devices across the network. Happy customers are satisfied customers, which means more revenue for your company. HelpWire will allow your clients to get the devices repaired without them leaving the comfort of their home. Here are just some of the advantages you get with HelpWire: ![]()
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